Terms and Conditions
The following terms and conditions apply to all customers shopping at moons-junes.com:
DANISH SHIPPING: You can expect to receive your purchase within 1-10 business days depending on what type of delivery you've ordered. The parcel will be delivered to you by Post Danmark.
INTERNATIONAL SHIPPING: You can expect to receive your purchase within 3 weeks. We apply a flat rate of 30 DKK within EU, and 70 DKK to the rest of the world. The parcel will be shipped to you by Post Danmark and delivered to you by your local carrier. You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be.
All of your purchased items have a warranty of 10 months. If you experience a fault with your Moons and Junes item, you must file a complaint within one month of receiving it.
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this check has been completed. Your card will be debited once the order has been accepted.
At Moons and Junes, we are committed to protecting the privacy and security of our customers. We fully appreciate and respect the importance of data privacy and security on the Internet.
If you aren't satisfied with your item, we will gladly help you with your return. You have 14 calendar days to return or exchange an item from the date you received it. To be eligible for a return, your item must be;
- Unused/unworn and in the same condition that you received it.
- Your item must be in the original packaging and contain its original receipt or proof of purchase.
As soon as we receive the items they will undergo a quality check. Following the check, you will be notified on the status of your refund. If your return is approved you will be issued a full refund to your credit card. You will be credited within 10 business days, depending on your card issuer's policies.
You are responsible for the return expenses.
If you live in Copenhagen, you have also the option to return/exchange your item at our office. To return the product, you can just drop it off at the reception. If you want to exchange your item, you can write us an e-mail at firstname.lastname@example.org and we can set up a fitting.
Our office address:
Moons and Junes c/o Republikken
1620 Copenhagen V