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Shipping & Returns

SHIPPING

We ship worldwide. Please check your specific shipping options based on your location during checkout.

FREE EU AND UK SHIPPING: Free standard shipping on all orders over 800DKK.

DANISH SHIPPING: You can expect to receive your purchase within 2 days. You get to choose your preferred shipping method at checkout - we offer shipping with GLS and dao. You decide yourself if want your order delivered to your home or a service point near you. 

SHIPPING WITHIN EU: You can expect to receive your purchase within 5 business days. You get to choose your preferred shipping method at checkout - we offer shipping with UPS, GLS and dao. You decide yourself if want your order delivered to your home or a service point near you. 

INTERNATIONAL SHIPPING: You can expect to receive your purchase within 7 business days - this can vary depending on your exact location. The parcel will usually be shipped to you by UPS (if other shipping methods are available they will show at checkout). You are responsible for import duties and taxes on your international order.Unfortunately, we have no control over these charges or the delays it can cause, and cannot predict what they may be.

 

RETURNS & EXCHANGES

Online underwear shopping can be a complicated matter and thus we're here to help you out! Below you'll find a brief overview of our returns and exchanges policies. Please reach out to us on: info@moons-junes.com if you have any questions, be it sizing, styling, or anything else! 

You have 14 calendar days to return or exchange an item from the date you received it. To be eligible for a return/exchange, your item must be;

- Unused/unworn and in the same condition that you received it in. This includes both odor, stains, or any other malfunction.

- Your item must contain its original receipt or proof of purchase - but feel free to keep the postcards and stickers!

EXCHANGES: If your product didn't fit the way you wanted it to, please don't hesitate to contact us. We'll help you find your perfect fit. We cannot offer direct exchanges, but we can guide you to a better fit, refund your original purchase, and forward you an order with your new styles. If you already know what you want simply return your original parcel and place an order for the new style. We'll refund your order as soon as we have it in house. To see how to ship your exchange parcel to us, please read the section below.

RETURNS: What a shame it didn't work out! Please ship your product to our warehouse where the item it will undergo a quick quality check. This is a business address (erhvervsadresse) and delivery to service points are not eligible for returns. The return product must be received at the warehouse address. If your return is approved you will be issued a full refund to your credit card. You will be credited within 10 business days, depending on your card issuer's policies. The customer is responsible for return expenses. Please send your return parcel to the address at the bottom the page.

Danish customers can save a buck on GLS shipping by using our warehouse's direct return portal: returpakke.dk 

RETURN TO THE FOLLOWING ADDRESS:

Lager kompagniet

Att.: Moons and junes

Fruedalsvej 7

Tureby 4682

Tracking: tureby@lagerkompagniet.dk phone: +45 71 99 29 10 

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